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2021 Serial 1 Mosh/CTY
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48 Posts
Discussion Starter · #1 ·
I got my Mosh just under 2 months ago, and I've put over 900 miles on it so far.

I ride 80% paved trail and road, mixed flat and hilly, and 20% dirt and gravel trail. But I don't ride rough or steep mountain bike trails. The dirt and gravel I ride are flat and smooth multi-use pedestrian trails. I ride mostly daytime, and a little at night. I adjusted the headlight up just a little bit from how it came. All the lighting on the bike is awesome. It's fun to ride at night.

I don't ride the bike hard, but it is a Mosh, and I do probably ride it a bit harder than a commuter bike. But I certainly don't ride it as hard as the guy in the Serial 1 videos, with his super-high jumps. I don't even jump off curbs unless I really have to. I weigh 220 pounds. I use power assist 3 most often, sometimes dropping down to 2 or up to 4.

I'll list all issues I've had. Most are minor.

The brakes make a lot of noise. If you don't "bed in" the brakes, they can squeal quite loudly. And even if you do, they make a lot of other weird noise. I am told that this is all normal for large mountain bike brakes, which these are.

I lost the cover for the charging port. I don't know if I forgot to put it on or just didn't seat it well, but one day it was gone. Serial 1 support sent me a new one for free.

I broke a spoke on the rear wheel. I don't know how. I don't jump or otherwise abuse the bike. (But I would think it could handle the occasional jump?) It snapped right at the nipple. My local bike shop replaced it for me and retrued the wheel. They said the spokes were all a lot more tight than they liked, and maybe that's why one popped. Serial 1 support said this is "normal wear" and it is not covered under the warranty. So that "24 month for all components" they say in the warranty apparently doesn't apply to spokes.

All 4 reflectors on the pedals flew off or broke off over time. Good riddance as far as I am concerned.

Recently while riding on a couple mile stretch of gravel road, the motor started making a new vibration sound. I'm not sure what is causing it. It doesn't sound good, but I can't be sure. I wonder if it is dust and dirt intrusion into the motor. I now regularly take the battery out and use an air compressor to blow out all the dirt that gets inside there. There is no seal around the battery and a lot of dirt gets inside the motor compartment. This seems like it will be a serious problem long term. I am thinking I should get some weather stripping and figure out how to seal it better. I wonder what would happen in a heavy rain?

This is an ebike, so I've put a lot of miles on it in a short amount of time. I love the bike. It is a lot of fun. But it has developed some squeaks and creaks. And I wonder if I will completely wear it out in just a couple years. Interestingly the tires show no wear so far.

Quirks. Sometimes when I turn it on, I'll start to ride and have no peddle assist. I'll look at the controller and it is flashing a red LED. I turn it off and back on, and then it works. I think maybe this is because I have moved it before it was ready. Perhaps the accelerometer for the brake lights needs to acclimate for a few seconds? Then sometimes when I turn it off I get the group of white and blue LEDs letting me know I can let go of the button, and sometimes I don't. I'm not sure why this happens.

So knowing what I know now, would I still have bought this bike? Yes. The only thing I would have done differently is wait to order it on Memorial Day weekend to get it for 400 bucks less. Would I order it now, for the increased price of $3800? I don't know. I don't think so. I worry that Harley is going to price themselves right out of business on these bikes, like they likely are doing with the LiveWire. Hopefully I'm wrong. It would be a shame if these bikes disappeared.
 

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Wow sounds like your having a great time. I agree the battery doesn’t seal with the opening and water could easily get in during a heavy rain. A cheap protection method is to use Glad Press-n-Seal one side of it is sticky press it on and your good to go.
 

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2021 Serial 1 Mosh/CTY
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48 Posts
Discussion Starter · #3 ·
Revisiting my own post. Looking back, my review was mostly negatives. Recently I've had the chance to ride a completely different style of ebike, an Aventon Aventure, Class 2, hub motor, "cadence" sensor rather than torque. Wow. Now I really appreciate Serial 1 even more. The overall quality, and feel, and experience is just better all around. The torque sensing mid-drive is so much more natural. It just feels like you are pedaling a bike, but have super-human strength. Whereas the hub motor is loud and clunky and unnatural. It doesn't feel like a bicycle. Don't get me wrong. The Aventon is a fun bike, and good for what it is. But the Serial 1 just feels so much better to ride.
 
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