[72]

Serial1 head office is watching this forum at present time

 

[JoeG]

Good because any good company can learn a lot from current users. Such as what works and what needs improvement whats lacking and what’s maybe overkill. It all starts at the top. They should have had discounts on the 1st gen bikes before presenting the newer 2nd gen bikes.

 

[Tim O]

Questions that need answered.
what specific parts did they add to be able to communicate with the app?
Can parts be bought online?
Can 2021 be retrofitted?
The parts and retrofitting do not have to come from Serial 1.
Just give us specific data

 

[72]

Good because any good company can learn a lot from current users. Such as what works and what needs improvement whats lacking and what’s maybe overkill. It all starts at the top. They should have had discounts on the 1st gen bikes before presenting the newer 2nd gen bikes.

Yes hopefully they understand customers are always right and take correct action to fix this delicate problem to both parties in a good manner.

 

[72]

Questions that need answered.
what specific parts did they add to be able to communicate with the app?
Can parts be bought online?
Can 2021 be retrofitted?
The parts and retrofitting do not have to come from Serial 1.
Just give us specific data

You're questions regarding hard and software may be a business secret just like Specialized.
It's exactly like Bosch CX and Flow app it can't be backward compatible but Bosch is transparent about it

 

[Doc True]

Serial1 head office is watching this forum at present time

I assumed Serial1 owned this site. Is that not the case?