Hi, I have the RUSH/Cityeig, I weigh 210 and I ride mostly flat but also VERY steep (occasional) hills. It doesn't make sense that the BOOST mode shows more KMS than the Sport and Tour more than Eco.What model bike do you have? I have a Mosh, weigh 220 pounds, and ride flat and slightly hilly terrain and I get well over 20 miles (32 kilometers) on boost, more on Sport. Sounds like you have a battery problem.
Yes, I have the bigger display that shows the speed, power level, range and so on. So when I ride it, I like to keep an eye on the range to make sure I have enough juice to make it home."Shows more"? Maybe I don't understand. I have the Mosh, so I don't have a display. Does your Brose display show you estimated range? Is that what you are talking about? Or are you only getting this limited range when you ride?
Yes, I’ve done the calibration a few times, I also spoke to customer service and they pretty much said that the range displayed on the device is pretty much useless, it uses the last few kilometers to determine the range. They suggested to Look at the percentage of the battery remaining and use that as a guide based on experience. I find it disappointing., but that’s what it is.I’m 220 lbs and get about 25 miles riding mostly sport on lumpy trails and some big hills. I’ve modified the ride/cadence settings so your mileage may vary. Yes the range shown can be wrong at times. I Have seen the range actually go up after riding for a while. Yes sometimes boost mode shows more range. I even had the range read 0 miles yet I will still have 10% remaining battery. I stopped looking at range so much and more at how much battery % i have remaining. Have you calibrated the Enviolo hub?
Hey @Adrian58, thanks for sharing what customer service recommended.Yes, I’ve done the calibration a few times, I also spoke to customer service and they pretty much said that the range displayed on the device is pretty much useless, it uses the last few kilometers to determine the range. They suggested to Look at the percentage of the battery remaining and use that as a guide based on experience. I find it disappointing., but that’s what it is.
I’ve had some others and currently I have a van moof and a specialized (which I like a lot)Hey @Adrian58, thanks for sharing what customer service recommended.
Is this your first ebike or have you owned others in the past?
I've had a few ebikes before (Vanmoof, Trek and BH and currently I have another vanmoof and specialized).Hey @Adrian58, thanks for sharing what customer service recommended.
Is this your first ebike or have you owned others in the past?