[adrianb]

When the battery is fully charged, the range in either sport or Boost mode is 14 kms. Can this be accurate? Even more puzzling is that the range is usually shorter on Sport than Boost. What do other people get?

 

[mudcamper]

What model bike do you have? I have a Mosh, weigh 220 pounds, and ride flat and slightly hilly terrain and I get well over 20 miles (32 kilometers) on Boost, more on Sport. Sounds like you have a battery problem.

 

[adrianb]

What model bike do you have? I have a Mosh, weigh 220 pounds, and ride flat and slightly hilly terrain and I get well over 20 miles (32 kilometers) on boost, more on Sport. Sounds like you have a battery problem.

Hi, I have the RUSH/Cityeig, I weigh 210 and I ride mostly flat but also VERY steep (occasional) hills. It doesn't make sense that the BOOST mode shows more KMS than the Sport and Tour more than Eco.

 

[mudcamper]

"Shows more"? Maybe I don't understand. I have the Mosh, so I don't have a display. Does your Brose display show you estimated range? Is that what you are talking about? Or are you only getting this limited range when you ride?

 

[adrianb]

"Shows more"? Maybe I don't understand. I have the Mosh, so I don't have a display. Does your Brose display show you estimated range? Is that what you are talking about? Or are you only getting this limited range when you ride?

Yes, I have the bigger display that shows the speed, power level, range and so on. So when I ride it, I like to keep an eye on the range to make sure I have enough juice to make it home.

 

[JoeG]

I’m 220 lbs and get about 25 miles riding mostly sport on lumpy trails and some big hills. I’ve modified the ride/cadence settings so your mileage may vary. Yes the range shown can be wrong at times. I Have seen the range actually go up after riding for a while. Yes sometimes boost mode shows more range. I even had the range read 0 miles yet I will still have 10% remaining battery. I stopped looking at range so much and more at how much battery % i have remaining. Have you calibrated the Enviolo hub?

 

[Adrian58]

I’m 220 lbs and get about 25 miles riding mostly sport on lumpy trails and some big hills. I’ve modified the ride/cadence settings so your mileage may vary. Yes the range shown can be wrong at times. I Have seen the range actually go up after riding for a while. Yes sometimes boost mode shows more range. I even had the range read 0 miles yet I will still have 10% remaining battery. I stopped looking at range so much and more at how much battery % i have remaining. Have you calibrated the Enviolo hub?

Yes, I’ve done the calibration a few times, I also spoke to customer service and they pretty much said that the range displayed on the device is pretty much useless, it uses the last few kilometers to determine the range. They suggested to Look at the percentage of the battery remaining and use that as a guide based on experience. I find it disappointing., but that’s what it is.

 

[onthego]

Yes, I’ve done the calibration a few times, I also spoke to customer service and they pretty much said that the range displayed on the device is pretty much useless, it uses the last few kilometers to determine the range. They suggested to Look at the percentage of the battery remaining and use that as a guide based on experience. I find it disappointing., but that’s what it is.

Hey @Adrian58, thanks for sharing what customer service recommended.
Is this your first ebike or have you owned others in the past?

 

[Adrian58]

Hey @Adrian58, thanks for sharing what customer service recommended.
Is this your first ebike or have you owned others in the past?

I’ve had some others and currently I have a van moof and a specialized (which I like a lot)

 

[adrianb]

Hey @Adrian58, thanks for sharing what customer service recommended.
Is this your first ebike or have you owned others in the past?

I've had a few ebikes before (Vanmoof, Trek and BH and currently I have another vanmoof and specialized).
Today I measured the battery consumption vs miles driven and it seems that for every 10% depletion of the battery I get about 10-11 kms. This would mean that I could potentially get 100 kms on a full battery. The ride was mostly Tour with some Eco and Sport/Turbo in between, It's mostly flat but I do have some VERY steep hills. I weigh 95 kgs.

 

[JoeG]

Heres a recent ride note display showing little to no range yet I still have plenty of battery.

a 1.5 mile steep hill can drain a battery though.

 

[adrianb]

Yes, the range number is pretty useless, one needs to look at the battey level and guess how the ball park range is. I hope that with a software upgrade, they will be able to come up with a more accurate range.