[doctrue]

Had a weird motor issue the other day. Turned the bike on, but had no electric assist. I could cycle through different assist modes on the display, but the motor would not engage. Stopping the bike and turning it off and back on again fixed it and it hasn't happened since.

Has anyone else experienced this?

 

[72]

Had a weird motor issue the other day. Turned the bike on, but had no electric assist. I could cycle through different assist modes on the display, but the motor would not engage. Stopping the bike and turning it off and back on again fixed it and it hasn't happened since.

Has anyone else experienced this?

Yes I have the same problem with my Mosh.
Did you get a error code in the display?

 

[JoeG]

Yep we have had that issue several times on both our bikes. Not sure what is causing it (software?) but restarting always returns the bike to normal operations. Sometimes we get an error code on the Brose allround display sometimes not. Definitely weird.

 

[doctrue]

No error code. I was just curious how common the issue was

 

[72]

Yep we have had that issue several times on both our bikes. Not sure what is causing it (software?) but restarting always returns the bike to normal operations. Sometimes we get an error code on the Brose allround display sometimes not. Definitely weird.

It's a speed sensor fault and it's very annoying cus on my bike the support resistance cut off/on all the time when I am pedaling at 20-25km. After waiting since August my local dealer has still not got the Brose service tool.

 

[JoeG]

No error code. I was just curious how common the issue was

I say it’s probably common as we’ve had that issue several times and I believe several others here have commented that they have had that issue as well. It has actually popped up mid-ride (frustrating) but a restart always gets it working again.
Cheers

 

[mudcamper]

I get the problem if I move the bike at all while it's powering up. Just don't let the bike move, at all, until it has "booted up".

 

[Dave L]

I have not experienced that issue...

 

[Adrian58]

It's a speed sensor fault and it's very annoying cus on my bike the support resistance cut off/on all the time when I am pedaling at 20-25km. After waiting since August my local dealer has still not got the Brose service tool.

I’ve experienced the same issue. The motor seems to ‘hesitate’ when I am between 20-25 kms. I am in Spain 4.5 hrs away from the dealer. Hard to get any support.

 

[72]

I’ve experienced the same issue. The motor seems to ‘hesitate’ when I am between 20-25 kms. I am in Spain 4.5 hrs away from the dealer. Hard to get any support.

Is it Mosh or Rush you got?

 

[Adrian58]

Is it Mosh or Rush you got?

Rush

 

[Randall Sutherland]

Had a weird motor issue the other day. Turned the bike on, but had no electric assist. I could cycle through different assist modes on the display, but the motor would not engage. Stopping the bike and turning it off and back on again fixed it and it hasn't happened since.

Has anyone else experienced this?

I have a RUSH/CTY. It happened to me today. I shut down the system and rebooted a few times and it never returned to health. Battery level was almost full.

I had to walk a few miles home with it and "Walk" mode wouldn't even work. With my old hips and knees, I couldn't pedal it without power.

I recharged the bike when I got home and tried it again, but it still fails to apply pedal assist. I will take it to the dealer.